📢 Free Shipping on Orders Over $30🚚

Shipping Policy

Thank you for shopping with us. Here are the details of our shipping policy to help you understand how your orders will be processed and delivered:

1. Processing Time:

We strive to process and ship orders as quickly as possible. Orders are typically processed within 2 business days after payment confirmation. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods:

We offer a range of shipping methods to accommodate your needs. You can choose from standard shipping, expedited shipping. Shipping options and their estimated delivery times will be displayed during the checkout process.

3. Shipping Costs:

Shipping costs are calculated based on your location, selected shipping method, and the weight of the items in your order. You can view the shipping cost at the checkout before finalizing your purchase.

4. Tracking Your Order:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. This will allow you to track your order's progress and estimated delivery date.

5. Delivery Time:

Delivery times vary depending on your location and the chosen shipping method. Estimated delivery times will be provided during the checkout process. Please note that unforeseen delays, such as customs processing, might impact delivery times for international orders.

6. International Shipping:

For international orders, additional customs and import duties may be applicable upon arrival in your country. These charges, if any, are the responsibility of the customer. Please check with your local customs office for more information.

7. Shipping Restrictions:

Certain items may have shipping restrictions due to regulatory guidelines or destination-specific policies. We will notify you during the checkout process if any of the items in your order are subject to shipping restrictions.

8. Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions or need assistance regarding our shipping policy, feel free to contact our customer support team at customer@potaroma.com. We are here to help!

By placing an order with us, you agree to comply with our shipping policy and any terms outlined therein. We appreciate your business and look forward to serving you.